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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,749 reviews, last reviewed 23rd Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026
Julie Lazarus's avatar
Julie Lazarus

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8749)

In branch service review

5
On the high street, friendly and competent staff. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you! We’re always here to help, and we’re glad that came through in your experience. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
The Staff are friends and competent. Reviewed on: 30th June 2025
Reply from Newbury Building Society It’s great to hear you had a friendly experience with us. Thanks for sharing! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Staff are always very helpful and excellent in their work, knowledge and always nice to speak too. Reviewed on: 30th June 2025
Reply from Newbury Building Society We appreciate your feedback! Providing clear and helpful information is one of our top priorities. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Staff are always so helpful and friendly. Excellent source. Reviewed on: 30th June 2025
Reply from Newbury Building Society Your feedback means a lot! We’re happy to know our friendliness made a difference. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Local B/Soc, nice friendly staff. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for the lovely review! We believe a friendly approach goes a long way. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Please stop asking for member feedback. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your honest review. We are always looking for ways to improve. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Louisa took they time to establish what was needed and to resolve staff knowledge Gap. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for recognizing Louisa’s efforts. We’ll make sure your feedback is shared with them! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Friendly, polite and easy to work with. Reviewed on: 30th June 2025
Reply from Newbury Building Society Your feedback means a lot! We’re happy to know our friendliness made a difference. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Electronic ISA Transfer + account would make things. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your honest review. We appreciate your feedback and are always looking for ways to improve Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Excellent customer service Kellie is lovely and always so helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for recognising Kellie! We’ll be sure to pass on your kind words. It’s great to hear they made your experience a positive one! Response date: 9th July 2025
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Newbury Building Society

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