Write a review

Newsletter

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.896183764376426289 (8749 reviews)

View other Newbury Building Society products

4.90

Based on 8,749 reviews, last reviewed 23rd Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8749)

In branch service review

I like the personal nature the contact and speaking to a human being. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thanks a bunch! We’re so glad you enjoyed your experience with us. Response date: 9th July 2025

In branch service review

One to one consultation in an air conditioned office. The easy of appointment selection online. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thanks so much for your kind words! It’s always rewarding to hear that our efforts are making a difference. Response date: 9th July 2025

In branch service review

I find it easy to get money out and able to transfer to my own bank. The tellers are pleasant and helpful. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thanks so much for your kind words! It’s always rewarding to hear that our efforts are making a difference. Response date: 9th July 2025

In branch service review

Face to face and info well explained. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for your kind words! Our branch teams work hard to provide a friendly and helpful service, and it’s wonderful to hear that reflected in your experience. Response date: 9th July 2025

In branch service review

Would prefer corticates to passbook but no choice as went in Branch. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thanks for your feedback! We’d love to hear more about how we can turn your experience from good to great. Feel free to reach out anytime! Response date: 9th July 2025

In branch service review

Convenience of having a local branch, helpful information given. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thanks for the great review! We’re so glad you enjoyed your experience and appreciate your support. Hope to see you again soon! Response date: 9th July 2025

In branch service review

I don't think there is any things that I can add for the better always found everything top rate. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for your lovely review! It means a lot to us that you took the time to share your experience. Response date: 9th July 2025

In branch service review

Very helpful staff in branch and on the phone. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you so much for your kind words! We're grateful for your support. Response date: 9th July 2025

In branch service review

Dawn is very helpful such a friendly staff. Reviewed on: 30th June 2025

Reply from Newbury Building Society It’s always great to hear when someone like Dawn makes a positive impact. We appreciate your thoughtful review! Response date: 9th July 2025

I had problems with accessing my online account, I f...

I had problems with accessing my online account, I found in necessary to call customer service many times, they helped me reset passwords and memorable name. I am of the era where we don’t do technology but needs must, without the support of Gemma and Ellie, I would have given up. They were both patient (they needed to be) kind and helpful, we even ended up having a giggle. So now thanks to them I can get onto online banking through an App. You are never too old to learn. Thank you Gemma and Ellie. X Reviewed on: 24th June 2025

Reply from Newbury Building Society Hi Alison. Thank you very much for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with both Gemma and Ellie, who will be so pleased to hear them. Response date: 25th June 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Regular Savings
from Nationwide 4.62 from 97 reviews
Savings
from Bradford District Credit Union 4.77 from 532 reviews
Savings
from Suffolk Building Society, formerly Ipswich Building Society 4.92 from 2267 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.84 from 1394 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

55% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8749)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

I had problems with accessing my online account, I f...

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024