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One Call Insurance: Business vehicle insurance broker reviews

4.79
Based on 1,729 reviews, last reviewed 24th Jul 2026
10600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

All online , with a call from customer service to as... All online , with a call from customer service to assure all ok Reviewed on: 24th July 2026
Paul H's avatar
Paul H

Latest lowest rating:

1

Robotic and not joined up internal communications Robotic and not joined up internal communications Reviewed on: 8th July 2026
marc's avatar
marc

About this product

One Call Insurance work with 16 providers on their panel to provide business vehicle insurance that covers vans.

Policies include breakdown membership, legal cover and a replacement vehicle. Optional extras are available including tool protection, public and employer’s liability.

One Call Insurance business vehicle insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Business vehicle insurance broker reviews (1729)

Fine for insurance

4
Fine for insurance, couldn't reach the people when I broke down where I'd paid extra for the breakdown insurance. Reviewed on: 24th July 2025

Very competitive, not had any problems so would def...

5
Very competitive, not had any problems so would definitely use again. Reviewed on: 24th July 2025

When cancelling a policy you pay in advance with 5 m...

1
When cancelling a policy you pay in advance with 5 months left you are told with the cancel fee there no no refund.. Reviewed on: 24th July 2025

Prompt, reliable, courteous customer service plus more!

5
Prompt, reliable, courteous customer service. Refreshingly, fabulously easy to use and understand website (makes all the difference!). Great value for money! Reviewed on: 24th July 2025

Guide through painlessly by very helpful Stacey B.

5
Guide through painlessly by very helpful Stacey B. Who took the time to Guide me though Reviewed on: 24th July 2025

Very Satisfied Customer

5
I have several vehicles with One Call and have been a customer for over 5 years. Customer Service is excellent, easy access to the support services if required. Reviewed on: 24th July 2025

Becca W was excellent.

5
Becca W was excellent. Very knowledgeable and proactive. Changed various aspects of my policy and saved me money. 5 Star Reviewed on: 23rd July 2025

Clear information, helpful and knowledgeable staff,...

5
Clear information, helpful and knowledgeable staff, competitive premiums. Reviewed on: 23rd July 2025

Second year running staying with this company price...

5
Second year running staying with this company price is very competitive for vehicle and tool cover Reviewed on: 22nd July 2025

I insured my van with one call hassle free and good...

5
I insured my van with one call hassle free and good value Reviewed on: 22nd July 2025

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