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One Call Insurance: Business Vehicle Insurance Broker reviews

Name: Business Vehicle Insurance Broker
Rating: 4.83 (1613 reviews)

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4.85

Based on 1,613 reviews, last reviewed 14th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It was fast & inexpensive service It was fast & inexpensive service Reviewed on: 14th October 2025

Latest lowest rating:

1

When cancelling a policy you pay in advance with 5 m... When cancelling a policy you pay in advance with 5 months left you are told with the cancel fee there no no refund.. Reviewed on: 24th July 2025

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About this product

One Call Insurance work with 16 providers on their panel to provide business vehicle insurance that covers vans.

Policies include breakdown membership, legal cover and a replacement vehicle. Optional extras are available including tool protection, public and employer’s liability.

One Call Insurance business vehicle insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Business Vehicle Insurance Broker reviews (1613)

Review of the One Call Insurance, Business Vehicle Insurance Broker:

Terrible experience

I had van insurance for a year was set to renew 12/08/22. I added another van to the fleet so took out another insurance with them. Next day I wanted to add another driver wouldn't let me amend online so got shoved to chat, chat sent me back online and online sent me to chat! Chat then pushed me to someone else on chat and chat then timed out. It took me waiting through chat 5hrs to do a 5minute job. The chat has to be kept active or times out and ends. In the end I cancelled my new van insurance and stopped the renewal. The time and stress it took for this one job I wonder what they would do if I actually had a claim. FYI don't try and call the claim line to get put through to talk to someone as they are a separate company and get this issue all the time, so much so they have requested a number for people to contact. Reviewed on: 8th August 2022

Mr el ganador

I have a good experience with you, I like it Reviewed on: 8th October 2025

Just easy to deal with, and a fair price.

Just easy to deal with, and a fair price. Reviewed on: 8th October 2025

Been with these Guys for a good few years now Always...

Been with these Guys for a good few years now Always beat the quotes, every year Keep up the good work , Guy's Reviewed on: 8th October 2025

Great policy

Very happy with my policy & cost, recently I changed my vehicle & all went through easily . Good job! Reviewed on: 8th October 2025

I've had van insurance from them over the years very...

I've had van insurance from them over the years very competitive and transparent in costs Reviewed on: 8th October 2025

Easy to deal with,have never had a problem in all th...

Easy to deal with,have never had a problem in all the years I’ve been with them Reviewed on: 8th October 2025

3 YEARS WITH ONE CALL AND I CAN FIND NO FAULTS WITH...

3 YEARS WITH ONE CALL AND I CAN FIND NO FAULTS WITH THEIR SERVICE DELIVERY. Reviewed on: 8th October 2025

Prompt service

Called customer service call answered promptly and issue dealt with no problems Reviewed on: 8th October 2025

Excellent

I tried a lot of brokers but one call came up trumps Reviewed on: 8th October 2025

First class service, very competitive pricing

First class service, very competitive pricing Reviewed on: 8th October 2025

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