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One Call Insurance: Business vehicle insurance broker reviews

4.79
Based on 1,731 reviews, last reviewed 25th Jul 2026
10800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Customer care team (Abby) called to check all was ok... Customer care team (Abby) called to check all was ok with the product and service. Very polite and helpful. Put me at ease with choosing them for insu... Read more Reviewed on: 25th July 2026
Liam D's avatar
Liam D

Latest lowest rating:

1

Robotic and not joined up internal communications Robotic and not joined up internal communications Reviewed on: 8th July 2026
marc's avatar
marc

About this product

One Call Insurance work with 16 providers on their panel to provide business vehicle insurance that covers vans.

Policies include breakdown membership, legal cover and a replacement vehicle. Optional extras are available including tool protection, public and employer’s liability.

One Call Insurance business vehicle insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Business vehicle insurance broker reviews (1731)

Great prices and easy to understand

5
Been with one call for a few years now and they have been great! Their customer service is friendly and their products are nicely priced! Reviewed on: 29th August 2023

Easy to navigate

5
We bought a new van well new to us and the process of insuring it on line was very easy to navigate and explained in layman's terms. Would highly recommend One Call insurance. Reviewed on: 29th August 2023

one call you can not call

1
one call you can not call they have no phone line to contact them. but good price .would i buy from again may be. Reviewed on: 29th August 2023

Great value reliable service

5
I was impressed by the competitive pricing One Call had in place. Sadly I have had to be recovered twice now since owning my van. Each time I have been recovered quickly and easily could not fault the service. Highly recommended by me as a lone female commuter for sure. Reviewed on: 29th August 2023

Excellent service

5
My experience of one call Insurance, I had a minor accident in a car park, on calling customer service I found them to be very helpful & friendly I was reassured that everything would be okay & I was told not to worry the situation was now in there hands & the matter was resolved very swiftly. I was very pleased with how they took the matter over & got everything resolved. Thank you One Call. Reviewed on: 29th August 2023

Top provider good price to

5
Very good prices been with for year recommended to all Reviewed on: 29th August 2023

D brown

5
Great service and friendly team. Easy to set up insurance. Reviewed on: 29th August 2023

No 1 service provider

5
Great choice great service provide Reviewed on: 29th August 2023

Great value & customer service

5
Always competitively priced and great coverage. Just what I need to keep my wheels turning. Reviewed on: 29th August 2023

Motorhome insurance

3
Have used Comfort insurance for my Motorhome for about 5 years now. Recently had a windscreen repair, was surprised that at renewal it had gone up by over £100 pounds. So I rang to ask why such an increase and was told that the glass repair makes no difference to the renewal cost. It was just that insurance rates have increased astronomically. I asked if by decreasing my mileage if it will make a difference. Was told it would. So reduced from 6k to 4k as was only doing just over 2k a year. Reduced premium by around £30. Reviewed on: 29th August 2023

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