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One Call Insurance: Business vehicle insurance broker reviews

4.80
Based on 1,777 reviews, last reviewed 24th Sep 2026
15300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

it's not worth taking a chance with someone else! I've been insuring my car & van with one call for many years now & have never had any problems dealing with them when I've been involved in an acciden... Read more Reviewed on: 24th September 2026
Baz's avatar
Baz

Latest lowest rating:

1

3 months and still no resolution. My vehicle was involved in a collision (parked up) almost 3m and still no conclusion, I was informed my claim had been passed over to IMS then passed ... Read more Reviewed on: 23rd September 2026
Chris G's avatar
Chris G

About this product

One Call Insurance work with 16 providers on their panel to provide business vehicle insurance that covers vans.

Policies include breakdown membership, legal cover and a replacement vehicle. Optional extras are available including tool protection, public and employer’s liability.

One Call Insurance business vehicle insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Business vehicle insurance broker reviews (1777)

Excellent service

5
My experience of one call Insurance, I had a minor accident in a car park, on calling customer service I found them to be very helpful & friendly I was reassured that everything would be okay & I was told not to worry the situation was now in there hands & the matter was resolved very swiftly. I was very pleased with how they took the matter over & got everything resolved. Thank you One Call. Reviewed on: 29th August 2023

Top provider good price to

5
Very good prices been with for year recommended to all Reviewed on: 29th August 2023

D brown

5
Great service and friendly team. Easy to set up insurance. Reviewed on: 29th August 2023

No 1 service provider

5
Great choice great service provide Reviewed on: 29th August 2023

Great value & customer service

5
Always competitively priced and great coverage. Just what I need to keep my wheels turning. Reviewed on: 29th August 2023

Motorhome insurance

3
Have used Comfort insurance for my Motorhome for about 5 years now. Recently had a windscreen repair, was surprised that at renewal it had gone up by over £100 pounds. So I rang to ask why such an increase and was told that the glass repair makes no difference to the renewal cost. It was just that insurance rates have increased astronomically. I asked if by decreasing my mileage if it will make a difference. Was told it would. So reduced from 6k to 4k as was only doing just over 2k a year. Reduced premium by around £30. Reviewed on: 29th August 2023

Quick and easy and outstanding compared to other

5
One call is very quick and easy to set up, just a couple of clicks and your set, I have recommended 3 of my friends to use one call and many family members, very helpful customer support and will be staying with them in the future. Reviewed on: 29th August 2023

So helpful

5
Been with them for almost a year with my old T4, the breakdown service they offer is fantastic, and so easy to use the customer portal to access your information, all really clear and easy to use Reviewed on: 29th August 2023

Very very good Insurance Co. everything is so easy with them, nothing is too much trouble, they give you all the help you need, with an excellent service.

5
Just an EXCELLENT firm to deal with. Reviewed on: 29th August 2023

The best Van Insurance Provider

5
One Call are excellent, plus. Staff are friendly and informative, always looking for the best deal for the customer. Their Portal is easy to navigate, as and when the need arises. It pays to look around with insurance companies, for the right deal, but, I cannot find another to better One Call. Reviewed on: 29th August 2023

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