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One Call Insurance: Business vehicle insurance broker reviews

4.80
Based on 1,777 reviews, last reviewed 24th Sep 2026
15300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

it's not worth taking a chance with someone else! I've been insuring my car & van with one call for many years now & have never had any problems dealing with them when I've been involved in an acciden... Read more Reviewed on: 24th September 2026
Baz's avatar
Baz

Latest lowest rating:

1

3 months and still no resolution. My vehicle was involved in a collision (parked up) almost 3m and still no conclusion, I was informed my claim had been passed over to IMS then passed ... Read more Reviewed on: 23rd September 2026
Chris G's avatar
Chris G

About this product

One Call Insurance work with 16 providers on their panel to provide business vehicle insurance that covers vans.

Policies include breakdown membership, legal cover and a replacement vehicle. Optional extras are available including tool protection, public and employer’s liability.

One Call Insurance business vehicle insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Business vehicle insurance broker reviews (1780)

1st class insurance

4
i had a problem with changing part of my policey due to work changes but used the live chat and had it all sorted in 15 mins. Reviewed on: 29th August 2023

Spot on!

5
Simple website to use and provided the cheapest deal for me compared to other insurers when my renewal date was approaching. Reviewed on: 29th August 2023

Van Insurance

5
Great first quote from One Call cheaper than the rest good customer service understood what I wanted and needed and I am using again for my renewal Reviewed on: 29th August 2023

Great insurance

4
Really pleased with how easy it is to deal with one call a great service and love how they remind me every month how much and when payment is due Reviewed on: 29th August 2023

Best van insurance

5
Great customer service and support. Always keep you updated and informed and very competitive prices. Reviewed on: 29th August 2023

Excellent

5
Very good price and service would recommend Reviewed on: 29th August 2023

One call insurance with one call.

5
Great company. Consistent low price means I don't even bother shopping around which I normally do. Have been with one call now for a good few years. Happy with the service and Have and will continue to recommend one call to other people. Reviewed on: 29th August 2023

Great company

5
Easy to deal with, no complaints Reviewed on: 29th August 2023

Great service from start to finish

5
A no nonsense insurance company that gives you the service you expect. Reviewed on: 29th August 2023

No refund after cancelling

1
Paid this company my whole 12 months insurance upfront. Cancelled because I sold the car 5 months later. Apparently no refund due at all, the only thing I got was a letter in the post with a statement that says Syntax Error!!! You cannot speak with anyone about this so I have just wrote it off. DO NOT DEAL WITH THIS COMPANY Reviewed on: 5th August 2023

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