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One Call Insurance: Car Insurance Broker reviews

4.85
Based on 18,193 reviews, last reviewed 25th Aug 2025
398800% increase in 5 star reviews
in the past 90 days
2000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent value and easy to deal with Excellent value and easy to deal with Reviewed on: 25th August 2025
Andrew G's avatar
Andrew G

Latest lowest rating:

2

unable to get a quote, unable to get a quote, did live chat, wasn't resolved, call back requested but couldn't give a time Reviewed on: 13th August 2025
jeff t's avatar
jeff t

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (18193)

Car insurance new policy purchase

4
Very pleased with service, website user friendly, and provided the cheapest quote, prompt email confirmation. Very happy. Reviewed on: 10th October 2021

Renewal of premium "blues"

5
I have used One Call Insurance for a number of years now , which may seem strange when we are constantly encouraged to switch suppliers of whatever product we are looking to buy , simply to get a better deal . I spoke with One Call and they matched my renewal quotation to the new policy quotation I had received from an on line comparison site . Good work One Call ! Reviewed on: 10th October 2021

Huge savings

5
I was looki g for cheaper insurance for the same cover as I had with another provider. I have saved over £120 with added benefits. I am really happy and poin ting family and friends in this direction. Reviewed on: 10th October 2021

email every month to remind me of direct debit

5
Courteous and easy to deal with on the phone, competitive prices Reviewed on: 10th October 2021

good service

5
I have been with one call insurance for a good many years now and have never had cause to complain. Their prices are always competitive and whenever I have had reason to call them their staff are friendly and polite and very knowledgeable. Reviewed on: 10th October 2021

No faults so far

4
Any time i have dealt with Onecall there has never been any fuss or whoha. Any queries have been sorted out immediately without any of the usual insurance company drama that folks expect. My overall rating is 1 star short only because i cant comment on how they handle claims, as fortunately to date I havent needed that service from them. Keep up the good work. Efficient and friendly staff make a world of difference to customer service and OneCall has that. Thankyou Reviewed on: 10th October 2021

Care by One is Customer care is better tahn customer care by others

5
Always there and always helpful. Reviewed on: 10th October 2021

So easy

5
Easy to do on line, well priced and no hassle Reviewed on: 10th October 2021

Handled my claim very well

5
Was good with handling a claim I recently had with another van crashing in to me. Reviewed on: 10th October 2021

Misselling

2
Think it is overpriced for the service I am getting and was upset to find out that the last policy I signed up to, I was not actually offered a better price rather the policy was shaved of benefits as opposed to offering me a better overall deal. WAS NOT PLEASED AND ONCE I REALISED THIS I UPGRADED BUT WOULD HAVE CHOSEN A DIFFERENT PROVIDER FROM THE OUTSET. Reviewed on: 10th October 2021

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