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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.83 (18256 reviews)

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4.85

Based on 18,256 reviews, last reviewed 10th Sep 2025

100875% increase in 5 star reviews

in the past 90 days

2000% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

J01 Jessica. J01 I spoke with Jessica. She was absolutely wonderful lovely kind, and that refers to the work she did as well. She was absolutely brilliant. Reviewed on: 10th September 2025

Latest lowest rating:

1

Shocking treatment and left thousands in debt In July 2025, one of One Call’s customers crashed into my legally parked car in Portsmouth. From the start, the experience has been nothing short of s... Read more Reviewed on: 30th August 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (18256)

Easy to deal with when it matters!

Really easy to deal with. Everything is online and to hand. An absolute breeze when you need to amend (recently changed to a private number plate), took less than a couple of minutes to update and get the new documents through. Reviewed on: 10th October 2021

good work

been with one call insurance for couple of years. No problem. Reviewed on: 10th October 2021

Great insurance no hassle

I’ve used One Call for a number of years and always found them to be extremely helpful and very competitive Reviewed on: 10th October 2021

Car insurance new policy purchase

Very pleased with service, website user friendly, and provided the cheapest quote, prompt email confirmation. Very happy. Reviewed on: 10th October 2021

Renewal of premium "blues"

I have used One Call Insurance for a number of years now , which may seem strange when we are constantly encouraged to switch suppliers of whatever product we are looking to buy , simply to get a better deal . I spoke with One Call and they matched my renewal quotation to the new policy quotation I had received from an on line comparison site . Good work One Call ! Reviewed on: 10th October 2021

Huge savings

I was looki g for cheaper insurance for the same cover as I had with another provider. I have saved over £120 with added benefits. I am really happy and poin ting family and friends in this direction. Reviewed on: 10th October 2021

email every month to remind me of direct debit

Courteous and easy to deal with on the phone, competitive prices Reviewed on: 10th October 2021

good service

I have been with one call insurance for a good many years now and have never had cause to complain. Their prices are always competitive and whenever I have had reason to call them their staff are friendly and polite and very knowledgeable. Reviewed on: 10th October 2021

No faults so far

Any time i have dealt with Onecall there has never been any fuss or whoha. Any queries have been sorted out immediately without any of the usual insurance company drama that folks expect. My overall rating is 1 star short only because i cant comment on how they handle claims, as fortunately to date I havent needed that service from them. Keep up the good work. Efficient and friendly staff make a world of difference to customer service and OneCall has that. Thankyou Reviewed on: 10th October 2021

Care by One is Customer care is better tahn customer care by others

Always there and always helpful. Reviewed on: 10th October 2021

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