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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,216 reviews, last reviewed 10th Sep 2026
458600% increase in 5 star reviews
in the past 90 days
3100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Havent use it ( the customer service) however good... Havent use it ( the customer service) however good value for money Reviewed on: 10th September 2026
Mervie c's avatar
Mervie c

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026
Elsie M's avatar
Elsie M

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28216)

Respectful customer service with easy communication...

5
Respectful customer service with easy communication and easy to understand Reviewed on: 7th August 2025

Competitive' flexible insurance made easy

5
Very competitive quote, flexible in the amount by being able to adjust things like amount of voluntary excess ,, etc lots of add on's in the way of additional cover for things like breakdown , windscreens etc .. overall no pressure / was easy to decide by way of informative steps, before final settlement . Reviewed on: 7th August 2025

Easy and straightforward.

5
It was actually a pleasure renewing my car insurance as it was so easy and straightforward. Reviewed on: 7th August 2025

I’ve been with one call for a year now best price an...

5
I’ve been with one call for a year now best price and value for money and they have been brilliant,I’ve had a few problems with money and they are always there to help via email,text and phone and I’m really happy to carry on with them,long may it continue and hopefully they’ll make many more people happy and reassured that their car insurance is in safe hands. Reviewed on: 7th August 2025

Good customer service

4
Any issues I’ve had i have had resolved promptly Reviewed on: 7th August 2025

was quick and easy to arrange!

5
explained I had a better quote and they matched it, win, win, I use them for home insurance too! Reviewed on: 7th August 2025

Excellent service with friendly staff

5
Excellent service with friendly staff Reviewed on: 7th August 2025

Have always been efficient and timely, always value...

5
Have always been efficient and timely, always value for money, even after drove into me they were quick to pick up vehicle and sort Reviewed on: 7th August 2025

SATISFIED CUSTOMER

5
I was told my review was available on line to view. This is my third year with One Call. I have always found them to offer good value and are always very helpful. I did ring this time as I was changing from full one off payment to monthly. The young lady handled everything extremely well, gave me my monthly figure . So that was a worry over. I’d recommend One Call to anyone . I have from home breakdown cover included in my premium and I thought the premium very competitive.. Thank you One Call. Reviewed on: 7th August 2025

Always provide me with better quotes

5
Always provide me with better than any where else Reviewed on: 7th August 2025

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