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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

One insurance customer service s so helpful when yo...

5
One insurance customer service is so helpful when you present your issues and they are prompt to either call or text you for the answers they polite with you no matter how much you you present to them. I will highly recommend any of my friends and family too take up any kind of insurance with them reason they will not be disappointed j Reviewed on: 24th September 2024

good customer service and affordable product

5
good customer service and affordable product Reviewed on: 24th September 2024

I have been with One Call Insurance for years.

5
I have been with One Call Insurance for years. Insuring both cars and home. Excellent service with any of my issues. I have had 2 claims over the years and and both were dealt with very efficiently. That's why I have remained a loyal customer Reviewed on: 24th September 2024

Keeps me informed of products Prices are acceptabl...

5
Keeps me informed of products Prices are acceptable with no sudden jumps to renew Reviewed on: 24th September 2024

Good company

5
Been with them awhile , and when called on to help with claim , made sure we had a car on hire after accident at no cost , which was made harder as partner had just got his licence back , and there was no major increase in price after Reviewed on: 24th September 2024

Getting things right

5
Always helpful and courteous. When renewal comes around the company goes that extra distance Reviewed on: 24th September 2024

Value for money

5
It was very easy to apply for One Call Insurance for my car.. It's very good value for money. Reviewed on: 24th September 2024

When I have needed to call them they having very pro...

5
When I have needed to call them they having very professional and answered all the questions I asked Reviewed on: 24th September 2024

Always when dealing with one call it is always done...

5
Always when dealing with one call it is always done in a professional way Reviewed on: 24th September 2024

Great value insurance

5
Used one call a few times. Good communications and range of products. Always at the top of good value products Reviewed on: 24th September 2024

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