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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

I was looking to retrieve a no claims bonus and SM2...

I was looking to retrieve a no claims bonus and SM2 was able to help me quickly. Reviewed on: 18th July 2024

Fantastic

AT7 and JACK.A have been fantastic and I have honestly had the best customer service experience with One Call they have always gone above and beyond to help me with any questions or concerns that I have had Reviewed on: 18th July 2024

Knowledgeable helpful and polite

They have always been helpful and polite Reviewed on: 18th July 2024

cleared up my problem in minutes,very helpful

cleared up my problem in minutes,very helpful Reviewed on: 18th July 2024

Great service SM2 was very helpful.

Great service SM2 was very helpful. Reviewed on: 18th July 2024

JA7 was very efficient and answered all my questions...

JA7 was very efficient and answered all my questions quickly and satisfactory. Reviewed on: 18th July 2024

Joshua Ji1 was extremely helpful and resolve my issu...

Joshua Ji1 was extremely helpful and resolve my issue within minutes. Reviewed on: 18th July 2024

car insurance renewal quote revised

I had a car insurance renewal quote that was significantly higher than other quotes but the customer service person managed to reduce my quote Reviewed on: 18th July 2024

Very helpful and great service

Spoke with JA7 who was very polite and helpful in matching a quote I found elsewhere Reviewed on: 18th July 2024

Customer Portal is easy to use only down side is whe...

Customer Portal is easy to use only down side is when trying to use online chat the access point is “clunky”, needs looking at. Reviewed on: 18th July 2024

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