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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28216 reviews)

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4.78

Based on 28,215 reviews, last reviewed 10th Sep 2026

458600% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Havent use it ( the customer service) however good... Havent use it ( the customer service) however good value for money Reviewed on: 10th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28216)

Innovators!

One Call have been innovative in using online chat to help triage issues and I have always found them to be good value for money. Reviewed on: 17th July 2025

Good value

I had One Call Insurance several years ago but due to a price rise I changed. However, I went back as they had a fair price and extras like Legal cover. I’m about to renew my House insurance with them and I’ll renew my car insurance when the time comes Reviewed on: 17th July 2025

Never had any issues in all the years I have...

Never had any issues in all the years I have used them Reviewed on: 17th July 2025

Simple and great value.

Simple and great value. The service is comprehensive and I can trust the company to not overcharge. Not needing to shop around each year is such relief! They reward loyal customers which is rare nowadays. Reviewed on: 17th July 2025

Charged over 100 quid to change address.

Charged over 100 quid to change address. Don't get to speak to people just all online so not sure what the admin fee is for. Got insurance as they were cheaper but its worked out more expensive if you want to change any tiny thing. Would never use again. Reviewed on: 17th July 2025

Excellent service, when a car bumped into me, I had...

Excellent service, when a car bumped into me, I had a replacement vehicle right away and mine was repaired perfectly, after one phone call everthing was sorted right away, I didn't have to lift a finger. Excellent service. Reviewed on: 17th July 2025

My silly mistake , sorted !

I made a mistake in my application which led to a delay . The One Call rep sorted me out with no problem. Reviewed on: 17th July 2025

Company as it says on the tin Onecall

Great prompt easy to deal with. Had problems with car engine, tyres and battery. Called on three different occasions and found service to be outstanding and easy to contact. Reviewed on: 17th July 2025

All good insurance for my car so far

All good insurance for my car so far Reviewed on: 17th July 2025

Easy access via app to documents and help.

Easy access via app to documents and help. Simple easy to use service Reviewed on: 17th July 2025

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