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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

All good

5
All ran smoothly and easy to understsnd Reviewed on: 31st August 2023

Good price, not easy to get hold of

3
Good price for the cover, sometimes the processes don't work quite as smoothly which is a shame as they're not available (despite the name) by phone, so can be difficult to sort out issues. Second year with them, I got a significantly cheaper price by getting a new customer quote instead of renewing even though adding business cover. Surprising but happy with the price. Reviewed on: 31st August 2023

efficient

5
it was very affordable as a learner driver as well as a driver with a full license. It’s also helped us to direct us with money and multiple options. Reviewed on: 31st August 2023

Very likely

3
Good customer service Never had any problems Reviewed on: 31st August 2023

Going the extra mile

5
One Call have gone back to the drawing board in the design of their car insurance. They’ve put driver’s experience at the forefront so all requirements are amply covered. Reviewed on: 31st August 2023

comprehensive and competitive

4
As the title says, a competitive price for the level of insurance required. Easy to arrange but hopefully never required! Reviewed on: 31st August 2023

Best of all

5
They are superb but maybe need to reward Loyal customers. Reviewed on: 31st August 2023

Exceptional

5
Excellent insurance company,never had any problems what so ever. online documentation is so simple and easy to use. would highly recommend this company, for their amazing customer service. Reviewed on: 31st August 2023

Extreme charges for a genuine mistake

1
I had entered an incorrect date accidentally for an accident, thus resulted in an increase of £120, including admin costs, for a genuine mistake. I will not use them again. Reviewed on: 31st August 2023

Amazing car insurance

5
I am pleased & very happy with the friendly service from one call insurance staff because they gave me the right car insurance policy. Reviewed on: 31st August 2023

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