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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

There cheaper than other Companies

5
They were quick to insure me when got car Reviewed on: 31st August 2023

No nonsense insurance

5
Easy to apply, easy to get it. All explain in clear wording. Reviewed on: 31st August 2023

Good service - even better price!

5
Good service - even better price. That says it all. What more would you want from an insurance company? Reviewed on: 31st August 2023

Trying to charge me for recovery costs

1
Our car got stuck in the snow last December, wedged sideways between the two verges of a narrow lane. I have their breakdown & recovery policy, in addition to accident insurance, so I called to be rescued. I told them there was likely to be damage where the car was wedged, but I couldn't tell for certain until it was freed. The car was successfully recovered, and luckily there was no damage, so I called to tell them I didn't need to make an insurance claim. 6 months later, I received a demand for £118.50 recovery costs, on the grounds that I initially said I was likely to make a claim, even though I never did. They wouldn't let this go, so I initiated their complaints procedure, but this refused the complaint, and I have now referred the matter to the financial ombudsman. Despite the ongoing dispute, they have continued to send demands, and threatened legal action. They may have competitive rates, but dealing with them is such an ordeal that I will never deal with them again, and I would recommend anyone to pay a bit more for a better insurer. Reviewed on: 31st August 2023

One all instance covered all my insurance requirements at a reasonable price.

5
It was easy to arrange on line and straight forward. Reviewed on: 31st August 2023

Excellent

5
Brilliant service and helpful advice and staff Reviewed on: 31st August 2023

Excellent

5
Very happy, good communication, very helpful. Reviewed on: 31st August 2023

Breakdown

5
I broke down in a hospital car park and was worried I would have to wait a long time and have to pay parking fine but they were very quick and he brought me home and was really understanding Reviewed on: 31st August 2023

Great quality insurance

5
Very easy to setup, quick responses and great value for money Reviewed on: 31st August 2023

Perfect choice.

5
My "Gu to" choice for Insurance. Regular newsletter and product information updates arrive to keep me fully informed at all times. Reviewed on: 31st August 2023

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