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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28219 reviews)

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4.78

Based on 28,219 reviews, last reviewed 13th Sep 2026

458900% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28219)

Satisfied long time customer.

Have used One Call for my car insurance for several years and overall very pleased with the service. While the telephone customer service could be improved with increased hours, the online chat is very efficient and queries and handled quickly. Reviewed on: 16th July 2025

Online Portal

The online portal is very good, as is the online chat. Reviewed on: 16th July 2025

For the first time ever I had to make a claim.

For the first time ever I had to make a claim. My car had broken down while my partner was driving. Claiming was simple and recovery was speedy and efficient. I was really pleased with how quickly my car was sorted. Reviewed on: 16th July 2025

I would recommend this company

Good value, helpful staff, easy process when I needed to make a claim Reviewed on: 16th July 2025

Every time I have had a query, I have always been ab...

Every time I have had a query, I have always been able to get in contact with someone straightaway and it was resolved quickly. Reviewed on: 16th July 2025

Reasonably priced and easy to contact.

Reasonably priced and easy to contact. Would definitely recommend. Good customer service. Reviewed on: 16th July 2025

Great service, easy renewals, good price, I'm a sati...

Great service, easy renewals, good price, I'm a satisfied customer, thank you. Reviewed on: 16th July 2025

Great Customer Service and super value for money

It was very easy to set up and they keep me up to date with any changes. The customer service people were very nice. Reviewed on: 16th July 2025

Can’t fault one call insurance.

Can’t fault one call insurance. I would recommend to anyone. Reviewed on: 16th July 2025

So good we have 3 vehicles insured with them.

So good we have 3 vehicles insured with them. Excellent value for money and so easy to navigate their site. Reviewed on: 16th July 2025

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