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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28219 reviews)

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4.78

Based on 28,219 reviews, last reviewed 13th Sep 2026

458900% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28219)

Great value, care’s about you and you are not just a...

Great value, care’s about you and you are not just another number. Staff are very friendly and want to help. Reviewed on: 16th July 2025

Excellent with Excellent customer service.

Excellent with Excellent customer service. Reviewed on: 16th July 2025

Website is user friendly and easy to find what you a...

Website is user friendly and easy to find what you are looking for; customer service representatives are knowledgeable, friendly, polite and helpful making it a seamless and efficient service. Reviewed on: 16th July 2025

I have never had a problem with the guys

I have never had a problem with the guys Reviewed on: 16th July 2025

Is1 chat colleague

Is1 was extremely helpful, knowledgeable and pleasant to chat with a credit to the company Reviewed on: 16th July 2025

Great Company

Really helpful friendly staff, great car insurance cover Reviewed on: 16th July 2025

will always recommend this insurance company

easy to use, competitive prices I have been with one call insurance for around 5 years and I will continue to do so, due to being with one call for a while I am a premium customer with nice stress free options to add on or leave Reviewed on: 16th July 2025

Great Performing App.

The app for One Call,is excellent, straightforward and usr friendly. Reviewed on: 16th July 2025

Communication is very good, prices seem to be reason...

Communication is very good, prices seem to be reasonable, I've never had to reach to customers services, so cannot comment on that side. But more than happy with everything else from them. Reviewed on: 16th July 2025

Platinum member for my loyalty

I have been insured with One Call for many years now for my car insurance and, as a Platinum member get an automatic reduction. Renewing is simple with One Call and I know I don't have to annually compare with other insurers to obtain a competitive quote. I have only had one claim whilst with them. Speaking to someone is easy, the company having local accessible staff on hand. They took the claim straight out of my hands and dealt with it without any recourse. I have already recommended One Call to others. Being able to speak easily to someone from the company and not a call centre is important to me as I know there will be an understanding and knowledgable individual at the other end of the line should I need them. Reviewed on: 16th July 2025

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