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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.81 (13905 reviews)

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4.80

Based on 13,905 reviews, last reviewed 10th Jul 2025

1900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Car Ins Renewal Chatweb worked well with Agent mb9. Reviewed on: 10th July 2025

Latest lowest rating:

1

I have been waiting for my excess to be refunded for... I have been waiting for my excess to be refunded for over 3 months and still haven't got it and doubt that I ever will. Fobbed off time and time again... Read more Reviewed on: 26th June 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (13905)

Ease of insurance

Easy to ensure online and quick to answer phone Reviewed on: 8th August 2016

Car Insurance Reviewer

Easy to re insure and documents sent via email Reviewed on: 14th July 2016

You shouldn't have to insist on speaking to a manager to get anywhere!!!

Quoted £300 annual premium, then charged £150 for a non fault claim 4.5 years ago. When providing proof it was non fault they reduced it to £30 premium but wacked on £39 charge for the ammendment. Then when I called to make the payment they said I owed £200 because they had used the proof of non fault and my new NCD at 4 years not 9 years! In total 2 hours late for work, 3 insurance providors contacted 3.5 hours on the phone and they cant take my payment because their systems are down!!!!! DO NOT USE!!!! Reviewed on: 6th May 2016

Great service and great prices

After being with another company for many years I found last year that one call were cheaper so I changed over and I must say how impressed I am with them.I had to claim for some car damage when someone reversed into me and from making the claim to getting my car damaged fixed it was flawlesslt done with 3 weeks,I was so impressed!I was updated regular about my car and I was given a courtesy car which was brought to me with very friendly staff.When i got my car back the first time it wasnt quite corrected to reasonable standard...nothing major..was just the front grill wasnt set in place correct and they immediately took it back and left me the courtesy car.Not only do One call have good prices they also have great customer service and I can recommend! Reviewed on: 28th March 2016

CheekyCharges Campaigner

I have had no problems with One Call and when I got my insurance there was a bit of an issue with my no claims but they sorted it out quickly. Reviewed on: 13th March 2016

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