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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,219 reviews, last reviewed 13th Sep 2026
458900% increase in 5 star reviews
in the past 90 days
3100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026
Katrina W's avatar
Katrina W

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026
Elsie M's avatar
Elsie M

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28219)

price doesn't go up a lot

5
Answered phone quickly price doesn't go up a lot every year Reviewed on: 11th July 2025

Repeatedly used One Call for a quality car insurance!

5
Used them for years and after checking other car insurance rates and policy, I see I get more benefits besides a good insurane policy Reviewed on: 11th July 2025

Problem solvers

5
Always quick to help nothing seems to be a problem Reviewed on: 11th July 2025

This is a great company.

5
This is a great company. I've been with them over 3 years and no other company has come close to the price. Being a pensioner the monthly fee suits perfectly. When I've needed to phone them they are prompt in answering my queries. Reviewed on: 11th July 2025

They take the time to talk

5
They take the time to talk to you as a person and listen. They then act upon that information Reviewed on: 11th July 2025

On the whole good didn't much care a few years ago t...

4
On the whole good didn't much care a few years ago that I couldn't speak to somebody Reviewed on: 11th July 2025

I've had one claim with one call and it went very sm...

4
I've had one claim with one call and it went very smoothly from start to finish I was kept informed and the bodywork repair is perfect Reviewed on: 11th July 2025

2 platinum policies& enjoy the discount

5
We have 2 platinum policies with 1 Call & enjoy th 2nd car discount & pay monthly on a rolling basis - able to canx. At any time & enjoy lots of perks with the policy Type1. Reviewed on: 11th July 2025

One call are the best car insurance company I've eve...

5
One call are the best car insurance company I've ever used. I am a loyal customer as their service is exceptional! So professional, friendly, supportive and caring . Nothing is too much for them . Well done all the team at one call ! Reviewed on: 11th July 2025

Great reaction to accident

5
Had a major accident and everything was arranged swiftly. Due to the start of the Ukraine war spares were held up for months and I had a courtesy car for 4 months without quibble. Great choice of repair garage too! Reviewed on: 11th July 2025

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