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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.82 (16899 reviews)

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4.84

Based on 16,899 reviews, last reviewed 30th Jul 2025

278900% increase in 5 star reviews

in the past 90 days

1500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Excellent online chat service Excellent online chat service, only issue is takes quite a long time in the queue Reviewed on: 30th July 2025

Latest lowest rating:

1

Breakdown Service Inadequate Having taken out breakdown cover with "unlimited callouts" I was told recently I would not be attended to as the same issue occurred twice. I endured ... Read more Reviewed on: 28th July 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (16899)

AMAZING!!!

Lovely customer service, very efficient Reviewed on: 3rd September 2018

Excellent

One Call puts the customers at the forefront of its business model Reviewed on: 3rd September 2018

Brilliant

I have never had any issues, great value for money and helpful/friendly staff Reviewed on: 3rd September 2018

Great service

Great customer service and even better renewal quote! Reviewed on: 28th August 2018

Helpful staff - got my claim sorted out quickly.

Having phoned with my issue, the staff I dealt with were professional, efficient, and knowledgeable, they got things moving quickly for me, explaining the process, and if there was anything else I needed they would do. Reviewed on: 23rd August 2018

Super helpful and reasonably priced

All my questions were answered knowledgeably and I was really impressed with the price Reviewed on: 23rd August 2018

Amazing customer service and agents are confident in their policy terms and exclusions when I asked questions

Review of of car insuarance brought me to this company Reviewed on: 20th August 2018

Easy polite sevice

Been with one call 5 years never add any issues to choice another provider Reviewed on: 9th August 2018

Call centre staff can relate!

So many companies have call centre staff who forget their human side. One call are great because their staff can relate to issues. Reviewed on: 9th August 2018

Fantastic claims service

When I needed to make a claim I spoke to a nice gentleman who guided me through the process with professionalism and great empathy. I couldn't fault any part of the process. Reviewed on: 8th August 2018

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