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One Call Insurance: Car insurance broker reviews

4.79
Based on 27,857 reviews, last reviewed 31st Jul 2026
426800% increase in 5 star reviews
in the past 90 days
2600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to use app When I have had issues with my car the process to get help is easy through the app. The people at the end of the phone are helpful and patient. Reviewed on: 31st July 2026
Katrina W's avatar
Katrina W

Latest lowest rating:

1

In the event of a claim Happy to take your money but terrible in the event of an incident. They claim to act on ‘your’ behalf but are a 3rd party outfit that are Claim Handle... Read more Reviewed on: 21st July 2026
Jon's avatar
Jon

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (27857)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

So far so good

5
No fuss No hidden costs No problem That is all ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 27th September 2023

there for you

5
easy to talk to and readily available Reviewed on: 27th September 2023

Painless

5
Had a bump... Not my fault... One Call took over with the claim... Car picked up with courtesy car delivered car returned 5 days later with full valet inside and out... What more can you say other than PAINLESS Reviewed on: 27th September 2023

Great service

5
Easy communication, I was happy to renew my policy with them Reviewed on: 27th September 2023

Excellent

5
Excellent service would recommend to a friend. Reviewed on: 27th September 2023

Brought but not used

3
Brought a policy but not had to use you so can't say 100% how good or bad you are but will take the £1000 as it'll pay for next year cover if I win. Reviewed on: 27th September 2023

Car insurance

1
Not happy with one call, no direct number and having to wait on live chat to report a claim took an hour only to be told I had to ring a number, I rang the number and was told you have got to go through live chat, stressful is an understatement, I won't renew Reviewed on: 27th September 2023

Insurance

4
Good service and they are good at answering the phone! Reviewed on: 27th September 2023

Straightforward insurance

5
I recently joined this insurance company and have been impressed with their clear language as insurance policies can sometimes be difficult to understand. Also the price is very competitive. I would recommend this company. Reviewed on: 27th September 2023

Poor Experience

1
No contact number. For example: you make a typo when setting up your quote via comparison website and only realise afterwards. With a normal broker, you ring up and amend your policy. OneCall however, hide behind their live chat feature for which they charge, so you have no chance of ringing them to explain. And then they hike your policy premium when they amend your policy anyway. Overall: not recommended. Reviewed on: 27th September 2023