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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
95% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

2 cars, a camper and a motorbike!

5
All my vehicles are with One Call. Always able to beat competition which is rare these days. Customer service great. Had to make a claim in 2020 and equally efficient then too. Reviewed on: 1st October 2021

Great service and value

5
Have been with them for a few years and always had good value. Service quick and helpful when needed. Reviewed on: 1st October 2021

Great customer service

5
Great customer service, they go above and beyond, no long Waiting call time, professional and friendly only negative is a little expensive. Reviewed on: 1st October 2021

Excellent company

5
Very professional keeps me informed Reviewed on: 1st October 2021

First Class Service

5
I recently had a incident where a car hit mine while I was at work. Luckily it was witnessed so I was able to give One Call the details.The advisors couldn't have been more helpful. They sorted out my hire car,delivering it to my house and taking mine away to repair. While it was away i had numerous phone calls from the care claim team to give me updates and when i had my car back after two weeks a couple of days later i had another call asking if was happy with the service i had recieved. I couldnt fault anything anything at all and it took the stress and worry completely away. Also the replacement car was great too. All of the advisors were polite and friendly .So thank you very much to One Call Insurance. Reviewed on: 1st October 2021

They have been great with all my queries and I have always got a good price.

5
They are quick when dealing with any problems, like when I had a crack windscreen, they quickly got it sorted for me. Reviewed on: 1st October 2021

Brilliant company

5
I have always been with this company and their price is right which they secure for loyal customers No hassle upon renewal Reviewed on: 1st October 2021

Excellent!

5
Very happy with my car insurance policy, everything I need and more. Fair price and great customer service. Reviewed on: 1st October 2021

Rewarding renewal

4
I would heartily recommend One Call. The main reason? Their renewal quote was actually CHEAPER than last year’s premium! This has literally never happened to me before. Reviewed on: 1st October 2021

Who you going to call

5
Brilliant insurance never had any problems always friendly highly recommend Reviewed on: 1st October 2021

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