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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (27985 reviews)

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4.79

Based on 27,985 reviews, last reviewed 10th Aug 2026

438100% increase in 5 star reviews

in the past 90 days

2600% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

One call insurance for almost 25 years. I have been a customer of One call insurance for almost 25 years. I have always received very great service and help whenever I needed one. Always wi... Read more Reviewed on: 10th August 2026

Latest lowest rating:

1

In the event of a claim Happy to take your money but terrible in the event of an incident. They claim to act on ‘your’ behalf but are a 3rd party outfit that are Claim Handle... Read more Reviewed on: 21st July 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (27985)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Price rise rip off?

I stayed with this company on renewal only after checking comparison sites & then negotiating a lower price. Still faced a 40% increase with no claims made in the past 5 years! Reviewed on: 23rd August 2023

One Call car insurance

Selected One Call because of the price and opted for the additional breakdown cover but didn’t realise that this only covers for 2 breakdowns a year with a £20 call-out fee. Won’t be renewing with them next year Reviewed on: 23rd August 2023

Great renewal price

So happy that One Call offered the very best renewal price for motor insurance this year, cheaper than any competitor. Was delighted to call, get through, renew and pay with ease for another year Reviewed on: 23rd August 2023

Day light robers

Company name as onecall but dsnt have number to call Reviewed on: 17th August 2023

Never ever deal with 'One call insurance' !

Never ever deal with so called 'One call insurance ltd. You simply can't speak with them. Their 'Live chat' is rubbish, you get cut off after 15 minutes unless you keep pressing to keep active, I was waiting about 45 minutes before they simply cut me off. Their reviews on trustpilot must have been from 'Disneyland ! Reviewed on: 17th August 2023

Excellent Customer Service

Not only do One Call provide excellent customer service, their Policies are excellent value for money Reviewed on: 9th August 2023

4 stars

they are so friendly to customers Reviewed on: 9th August 2023

Tristan B was great very helpful

Sorted out my renewal in a few minutes. Fantastic service Reviewed on: 9th August 2023

Online Chat Experience

It was a pleasure to have a chat with Charlie H via it's online chat facility. He was very attentive & tried to help on reducing the price of my car insurance. Good job Charlie! Reviewed on: 9th August 2023

great customer service on the live chat option

Mia B was a fantastic help on the live chat and helped me renew my policy Reviewed on: 9th August 2023

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