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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Excellent service and listen to their customers.

Excellent value for money, very easy to complete my renewal for car insurance and looking forward to a trouble free year of excellent service whatever may occur and may be out of our control on the roads. Reviewed on: 14th September 2021

One quote. One Call!

For two years running, I have been pleasantly surprised, that my monthly payments have come down. This is the only insurance company that is fair with its customers. Reviewed on: 14th September 2021

Wouldn't go anywhere else

In the years I have been using One call ive never had a problem with them at all, customer service is perfect online chat is the best ive ever used, Their website is so easy to use even older people could use it, its very accessible, The price i originally had for my car insurance was great and as of yet the renew prices have been great too so my vote will definitely be One call insurance Reviewed on: 14th September 2021

Economic and efficient

I was very impressed with not only the rates of insurance but also the ease of setting up the policy couple that with a renewal quote which again was the cheapest of all the comparison sites (which is very unusual as 2nd year rates are usually inflated!) Reviewed on: 14th September 2021

Good customer service

Their customer service is good, I can chat with them through the app if I have any queries. Reviewed on: 13th September 2021

Helpful real staffing not number twenty one

Not being number twenty one in a queue does it for me friendly staff Reviewed on: 13th September 2021

Great service

Very competitive and helpful. Will always try and match competitors prices. Reviewed on: 13th September 2021

Easy Peasy

Love the reminderI get every month By email ! Keeps me on track Reviewed on: 13th September 2021

Reassuring

Friendly service gives you confidence very reassuring Would recommend Reviewed on: 13th September 2021

Excellent customer service brilliant staff

I was served undeservedly and instantly. Brilliant staff they know what they are doing Reviewed on: 13th September 2021

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