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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Brilliant Customer Service, so kind and helpful.

One Call Insurance really did come to my rescue, twice! Once I explained what had happened Brad and Amanda my One Call Insurance Reps acted very quickly to get the help and assistance I needed. It was tricky because on this particular weekend there were long wait times due to the service being busier than normal and overstretched. I was told 2-6hrs waiting for Breakdown. Brad and Amanda did the best they could given limited Recovery Agents to call upon, but through care for me and the dilemmas I was facing they went above and beyond to get me the help I needed as quickly as possible. I can't thank them enough.They were my lifeline and made a horrible situation better because they knew their job, were proactive and efficient and because they cared. It took me two days to get home in the end but Brad and Amanda courtesy of One Call Insurance made all the difference to the final outcome. Thankyou One Call Insurance. NM LIGHTFOOT-ALI Reviewed on: 13th September 2021

Best customer service

Good customer service very good customer relationship, very understanding, every thing is made very simple and clear, I always enjoy getting all my questions answered, many thanks One Call. Reviewed on: 13th September 2021

Easily one of the best

Simple and easy to use service, good value for car insurance against other competitors Reviewed on: 13th September 2021

Easy and reassuring!

One call have been amazing to deal with. From start to finish it has been a very straight forward process. Good value and great communication. Although I am yet to use them for any claims, I am very impressed with the service so far. Reviewed on: 13th September 2021

Just what you need

Gave me the cover that I require at a very competitive price. Reviewed on: 13th September 2021

quality - but listen to customer for bespoke cover

Good cover - need to listen to customer for bespoke cover Reviewed on: 13th September 2021

competitive and comprehensive policy

quick, simple,policy application Reviewed on: 13th September 2021

Contact is easy via email

Have always tried to obtain cheapest quote for my insurance Reviewed on: 13th September 2021

Simplicity

I have dealt with One all for car Insurance and found them to be a pleasure to do business with. Simple direct answers to any query. Reluable at an affordable price. Reviewed on: 13th September 2021

COMPETITVE AND EFFCIENT INTERACTION WITH CLIENT

Prompt in providing their services and excellent interaction assistance and support to the customer Reviewed on: 13th September 2021

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