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One Call Insurance: Car insurance broker reviews

4.79
Based on 27,994 reviews, last reviewed 17th Aug 2026
438800% increase in 5 star reviews
in the past 90 days
2700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle Free Motor Insurance Motor insurance renewal was hassle free, easy to accept and cheap at the price. Quote was actually lower than the previous years cost, so didn't even ... Read more Reviewed on: 17th August 2026
Janette M's avatar
Janette M

Latest lowest rating:

1

Do not use Charged an extra £96 and only then discovered they were a broker. That was never shown on go compare websie Reviewed on: 11th August 2026
Scamp's avatar
Scamp

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27994)

Excellent customer service

5
Regular updates and communication Reviewed on: 8th October 2021

Human Empathic Call handlers

5
Left One call Insurance as shopped on line and believed I'd found a better/cheaper deal..........oh dear it all went wrong from there. Other Ins Co. made an absolute mess of my policy and when they finally allowed me to cancel, I made a call to One Call, the call handler took time to explain why/how the other company had made errors and was so understanding, I then asked if I could reinsure with them, it was all sorted immediately and was left feeling:- a) somebody cared/understood b) wanted to help and did........exceptionally well. Keep up the good work, if all One Call Call handlers are this good, you will certainly win the award. Reviewed on: 8th October 2021

Great service

5
Been with onecallinsurance for 3 years now and everytime I needed them they were there. Overall a great customer service Reviewed on: 8th October 2021

Very happy

5
Never had a problem always sorted and issues I've had straight away Reviewed on: 8th October 2021

Pretty good customer service

4
Overall pretty good although sometimes difficult to speak with someone on the phone. Reviewed on: 8th October 2021

Always there when you need them

5
Easy to ring, helpful, and they know what they are doing Reviewed on: 8th October 2021

Excellent all round!

5
Excellent service, value and communication. Thoroughly recommended! Reviewed on: 8th October 2021

This company solved my problem in short time with good price.

4
Good experience and good policy in short time. Reviewed on: 8th October 2021

Straightforward Insurance Policy

5
Straightforward and easy to set up my insurance. Have peace of mind that cover is comprehensive and should I ever need help to claim the staff are efficient and organised. Reviewed on: 8th October 2021

Ease of use

3
One call provide a quick easy to use process with an easy to use user journey Reviewed on: 8th October 2021

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