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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

One Call - Car Insurance

5
Their customer service is really great. The live chat feature is so handy as you can get your queries answered in minutes. Reviewed on: 13th September 2021

reliable

5
very easy and good company, easy to use and good performance. Reviewed on: 13th September 2021

They didn't even get my name right!

3
My only experience with One Call so far has been in trying to get documents/ information from them, which is not easy and not what I've experienced from other insurance companies...and now I've been sent an email from them asking me to vote for them but it was addressed to 'Nicola'! I have no experience of making a claim but this doesn't give confidence. Reviewed on: 13th September 2021

Good experience

4
Good experience so far. Very efficient Reviewed on: 13th September 2021

Perfect insurance company

5
Had my vehicle broken into and the service was so fast and reliable Reviewed on: 13th September 2021

Good customer experience

5
Good to get help on the online chat to directly set up the policy and make the necessary changes. Reviewed on: 13th September 2021

brilliant

5
very very professional, communication excellent and always the best value offered Reviewed on: 13th September 2021

Car insurance

5
Very easy to purchase car insurance online with an excellent website! Reviewed on: 13th September 2021

It's a thankless task at renewal time but One Call make it easy!

5
Car insurance renewal can be a minefield because we all want the best deal in the minimum time but One Call ease the pain by being swift, professional and not too intrusive. Reviewed on: 13th September 2021

car insurance

5
great service and very easy to deal with ,great price to many thanks Reviewed on: 13th September 2021

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