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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Great Company

5
Really helpful and informative staff Prices are competitive and fair. Reviewed on: 13th September 2021

Simple, easy to do business with and very helpful!

4
First year with One Call and they have been excellent. We had a bit of a hiccup with an incorrectly registered claim from many years ago that they highlighted, and our previous insurer provided a letter confirming we hadn't made a claim, and they sorted it out quickly and easily, being friendly and helpful throughout. Great service, very keen prices, and good product - I'm a very happy customer! Reviewed on: 13th September 2021

good, efficient service

5
easy to use website, and managed to do all i needed or wanted. took advantage of their offers and have 2 policies with them now. overall a very good service. Reviewed on: 13th September 2021

Highly recommend

5
Highly recommend, great customer service and very competitive price for insurance. Reviewed on: 13th September 2021

Easy to work

5
Had a taxi driver trying to do a whip lash scam job and they were helpful avoiding extra stress dealt with it from start to finish. No hassle. Would highly recommend Reviewed on: 13th September 2021

Great service great price

5
Excellent price. I saved money and got a good level of cover. Plenty of options to pick exactly what I need. Easy to do online. Reviewed on: 13th September 2021

Excellent Company

5
Cheapest insurance for me personally and will definitely renew next year Reviewed on: 13th September 2021

Fast but nor furious :)

5
Exactly what I wanted. Quick, courteous service. Reviewed on: 13th September 2021

its a good company been with them a few years

5
staff helpful when u need to contact them Reviewed on: 13th September 2021

Car breakdown.

5
Recently had my car breakdown. Phone service was good, kept me up to date as to when I could expect their service man. Turned up earlier than expected. Fixed the car and made sure everything was working properly before leaving Reviewed on: 13th September 2021

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