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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Reasonable price and very simple quick to setup

5
Piece of cake to setup and very good value for money Reviewed on: 12th September 2021

Does the job for a great price

4
Very competitive prices and good value for money. Fantastic customer service Reviewed on: 12th September 2021

Quick and easy

5
It’s a quick and easy process and I have fully recommend my friends and family going with them. Reviewed on: 12th September 2021

Great Value

5
Clear terms and conditions but will only know how good if unfortunately we need to make a claim! Reviewed on: 12th September 2021

Good value without compromising the service you get

5
Just an honest company , easy to do business with Reviewed on: 12th September 2021

Amazing!!!! :)

5
Simple flexible insurance! With great customer service and as an added bonus a great app that allows you to do most the things you need to. Reviewed on: 12th September 2021

Delay on payment of claims

1
I had my van broken into back in March 2021, still waiting for payment even though One call agreed an amount a month ago, very poor customer service, was asked on several occasions to provide proof of purchase and each time responded, worst service ever! Happy to take your money but not pay out when needed most!! Reviewed on: 12th September 2021

One call is the right call!

5
Very friendly and helpful staff that work hard to get you the best deal. Reviewed on: 12th September 2021

Straightforward Simplicity

5
I have two cars insured with One Call and have, in over 5 years with them, had a moment's trouble. Their website is very easy to navigate and virtually all of your requirement can be met there, with the added bonus of an online chat feature as well as the ability to speak to one of their very helpful and knowledgeable operators. Pricing is very keen, often the best prices on comparison websites, and cover often includes a basic breakdown policy - not always included in other company's policies, saving the extra cost. All in all a great service, made even better by the simplicity of obtaining the right cover for your needs. Reviewed on: 12th September 2021

very pleased

5
the cheapest quote i had .. no hassle Reviewed on: 12th September 2021

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