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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.84 (22253 reviews)

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4.86

Based on 22,253 reviews, last reviewed 9th Oct 2025

38320% increase in 5 star reviews

in the past 90 days

2350% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very easy to deal with Very easy to deal with and very understanding of what is required. Reviewed on: 9th October 2025

Latest lowest rating:

1

Very poor communication and insurance went up massiv... Very poor communication and insurance went up massively as I misread my no claims. Others offered a much reduced policy but as I’d paid the deposit I ... Read more Reviewed on: 8th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (22253)

Cheap and friendly

The most affordable insurance for a student with perks. So nice and great customer care Reviewed on: 17th September 2020

Best insurances around

just got my first car and one call was the cheapest insurance I could get with a great support team! Reviewed on: 17th September 2020

Excellent company!

Great insurance company for my first car, excellent customer service! Would 100% recommend to anyone:) Reviewed on: 17th September 2020

Great service

All who I have spoken to on the telephone have been very helpful and friendly. It appears to be no problem to explain things to me thoroughly. I appreciate that. They do their best to find the best option for customers. I have and will continue to recommend to friends and family. Reviewed on: 10th September 2020

Poor Service, No accountability, Bad Customer Experience

Poor Service, No accountability, Bad Customer Experience Finally I managed to get my policy cancelled by this appalling company. It cost me £39 even though the reason I cancelled was due to their extremely poor service for which there was no acceptance of responsibility whatsoever. Anyway just glad to be rid of them as my blood pressure has now returned to near normal. This is the third run in with Onecall and definitely my last. Anyway I told the representive that I would write a review for each £ they charged me for cancellation so this is number one. I'm now heading across to Google. Take my advice, stay clear Reviewed on: 4th September 2020

Very good company

very good company, speedy service given the current circumstances and competitive prices. Reviewed on: 3rd September 2020

Trust and honesty

One call have always been honest and up front with me I am 65 and could have had cheaper insurerance meany times but because of there honestly and trustworthy Ness I have stayed With them. Thank you very much one call Reviewed on: 2nd September 2020

The are reliable sources

The are reliable and their customer service is great Reviewed on: 1st September 2020

Service

Great efficient service, when I need anything . I have been a member for a number of years and now on the platimum service Reviewed on: 31st August 2020

Right hand doesn't know what left hand is doing

They have no idea about record keeping. There were several sessions of chasing them around and speaking to lots of people but the one which convinced me not to use them again was them demanding proof of my no claims bonus - guess who I insured with last time? Yes with them. It still took three phone calls to sort out! Reviewed on: 31st August 2020

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