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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,085 reviews, last reviewed 23rd Aug 2026
447300% increase in 5 star reviews
in the past 90 days
2800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

As an older user in my 70s It was easy to set up wit... As an older user in my 70s It was easy to set up with good comprehensive cover. When I needed to provide documentation regarding my no claims discount... Read more Reviewed on: 23rd August 2026
Wayne Clapp's avatar
Wayne Clapp

Latest lowest rating:

1

Total Scammers ! Total Scammers ! Disgraceful behaviour from them. They added an extra £43 pound saying I only had 5 yrs no claim actually got 6 ! Proved I was right a... Read more Reviewed on: 20th August 2026
Vincent P's avatar
Vincent P

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28085)

Really helpful and attentive company

5
Always there to help. Never had any problems with them at all policies are reasonable price compared to others. Staff very helpful. Reviewed on: 3rd October 2021

Easy to deal with

5
So easy to deal with when making a claim. Hassle free unlike previous companies experience. Highly recommend Reviewed on: 3rd October 2021

Excellent cover

5
Platinum cover..no renewal for 3 years. Still couldn't be matched price or benefit wise on comparison sites. Very happy with the confidence it gives me that all my needs are covered. Great online access to documents and customer service. Perfect for my needs. Reviewed on: 3rd October 2021

Cheap but quality insurance

5
I have stayed with One call for several years now because they remain a low fair price. They communicate on a regular basis which makes me feel valued. Reviewed on: 3rd October 2021

Takes away the stress of renewal

5
I have been with one call for a good few years now. Renewal time they give the me lowest quote, which saves me doing the research myself. Advised on additional add ons that suit me, no pressure to take them. Always been helpful when I had needed to speak to their call centre. Reviewed on: 3rd October 2021

Trusted for many years

5
I have been with One call for many years now. They look after their customers year in year out. They are always on the end of a phone if you require any help. The team are all very helpful. So thank you One call for keeping me upto date and being a supplier I can rely on. Reviewed on: 3rd October 2021

Change of car details

5
Had to renew my car insurance for a new vehicle, phoned one call insurance and was dealt with fast and efficiently Reviewed on: 3rd October 2021

Excellent Service

4
Excellent service in choosing insurance and matched any other similar quotes. Reviewed on: 3rd October 2021

Excellent

5
Excellent customer service. Cheap prices and always helpful when I have had to contact them Reviewed on: 3rd October 2021

Amazing Service & Value for Money

5
I’ve been with One Call for a year and a half now, when I first joined them, their website was incredibly easy to use (which was helpful when I moved house part way through my first year with them) and they were offering the best price by a considerable amount. Upon renewal, the price I was offered as a standard year was still only £20 more than I could find the cheapest on a comparison site. I decided to stay with them as they had provided incredibly good service over the first year and for £20, I did not believe it to be worth going through the process of changing insurer. When I contacted them via the webchat service to confirm that I had found a cheaper price but would be staying with them, they recalculated a special deal for me which meant that I was put on their Premium Cover which includes more than standard cover and was available as a rolling month by month cover with no cancellation fee if you decided to cancel/move elsewhere part way through the year. In total, the value of my monthly payments over 12 months will work out cheaper than any quote I could find on a comparison site and it also gives me flexibility without being penalised if I were to get a new car and need a new quote part way through the year. Reviewed on: 3rd October 2021

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