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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23436)

Never had a problem always helpful

5
Not a problem from the start 2nd year with one call beat my renewal quotes by far and also offer you loyalty extras Reviewed on: 10th September 2021

Excellent service

5
Very good service and pricing and no problems at all. Reviewed on: 10th September 2021

Great Customer Service Experience

5
Getting my car insurance through One Call was stress free, affordable and quick. Reviewed on: 10th September 2021

Satisfied customer 100%

5
Very quick and helpful service and online staff excellent and made the whole process easy and satisfying Reviewed on: 10th September 2021

excellent well priced

5
very well priced excellent customer service Reviewed on: 10th September 2021

Good customer service

5
Have been with One Call Insurance for 3 years and always happy with their customer service. Easy to contact by phone and online chat. They always sorting my issues quickly. Also very competitive price! Highly recommend One Call Insurance. Reviewed on: 10th September 2021

Excellent service

5
The representative was very pleasant and helpful to me. I have been with one Call for 5 years now and I have recommended them to my friends. They have very competitive prices and very good deals. Reviewed on: 10th September 2021

Efficient. Friendly and very happy with my outcome

5
During lock down , had CAT stolen . After sending a reasonable quote was happy to go ahead rather than “ right the car off “ re age . Reviewed on: 10th September 2021

awesome great price and no hassle quoting

5
Not the first time I have used One Call, hassle free quotation and a very competitive price Reviewed on: 10th September 2021

Great service all eound

5
I have been with one call since I got my 1st car 3 years ago, the online portal is great if you need a few questions answered shut they are always at the end of the phone aswell, Everytime my renewal is due they offer me the best price without me having to ask this is why I continue to stay with them Reviewed on: 10th September 2021

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