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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28088 reviews)

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4.78

Based on 28,088 reviews, last reviewed 24th Aug 2026

447600% increase in 5 star reviews

in the past 90 days

2800% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Good Value for Money Policy has not gone up so stayed with them for last 3/4 years! Reviewed on: 24th August 2026

Latest lowest rating:

1

Total Scammers ! Total Scammers ! Disgraceful behaviour from them. They added an extra £43 pound saying I only had 5 yrs no claim actually got 6 ! Proved I was right a... Read more Reviewed on: 20th August 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28088)

Brilliant easy online service

It's a great self service online system, changing to my new cars insurance after selling previous car was so easy, very happy with the ease of use. Reviewed on: 2nd October 2021

First Class

I have never had any negative experiences with One Call and I have been with them nearly 5 years. Plain and simple they are just First Class. Reviewed on: 2nd October 2021

Quick efficient and honest

Service is quick, the staff efficient, and a honest answer to your questions. Reviewed on: 2nd October 2021

Excellent service

Easy to arrange, even got reduction in premium in year 2 Reviewed on: 2nd October 2021

New Windscreen

A very pleasant experience and so efficient from putting in the claim to the windscreen being fitted, the claim handler was very polite and explained the procedure very clearly in processing the claim. Lee the One Call Technician explained the work he was going to execute, this very pleasant gentleman expertly fitted the new front windscreen. Leaving me a very satisfied customer. Regards Eddie B Reviewed on: 2nd October 2021

Brilliant service

Excellent customer service,easy communication with customer service's. . Reviewed on: 2nd October 2021

Trustworthy and dependable

I have been with One Call for many years didnt find any reason to change. Prices remain as quoted and always available when needed for assistance. Helpful customer services and always notify you if any information is required Me and my husband are both happy with their service, join to make your car happy too :) Reviewed on: 2nd October 2021

Fantastic Value

One Call Insurance provide an extremely competitive car insurance product and first class customer service via an excellent website and extremely helpful staff. I have had a policy with them for three years on a rolling monthly contract. I contacted them to understand the details of the policy in terms of breakdown cover and after clarification of those details the One Call advisor was able to actually reduce my monthly premiums by adding my partner to my policy. Super, friendly professional and thoroughly recommended. Reviewed on: 2nd October 2021

Excellent

Been with One Call for over 10 years and found then to be competitively priced and comprehensive. UK based call centre is a massive plus point. Reviewed on: 2nd October 2021

Outstanding service

I've been with One Call insurance a couple of years now. They are so helpful and it's nice to be able to speak to someone on the phone every time you call. Thank you. Reviewed on: 2nd October 2021

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