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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28092 reviews)

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4.78

Based on 28,092 reviews, last reviewed 26th Aug 2026

448000% increase in 5 star reviews

in the past 90 days

2800% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great price made me cancel my renewal for my current... Great price made me cancel my renewal for my current insurance and I am so happy that One Call’s process was so user friendly and quality assured - Reviewed on: 26th August 2026

Latest lowest rating:

1

Total Scammers ! Total Scammers ! Disgraceful behaviour from them. They added an extra £43 pound saying I only had 5 yrs no claim actually got 6 ! Proved I was right a... Read more Reviewed on: 20th August 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28092)

Easy...Complete...Excellent Value

Total package, straightforward to set up, easy to make amends, competitively priced. Reviewed on: 1st October 2021

I would recommend!

I have now been with One Call for 3 years and they have been great! When someone reversed into me, they sorted it very quickly and efficiently. If they send the renewal quote and I can find a better quote, they are always happy to price match! I’m very pleased with the service! Reviewed on: 1st October 2021

i have found them very competative with other companies

they are always very polite and helpful with any enquiry you have Reviewed on: 1st October 2021

Amazing staff

Quick answer when you need to talk to them Reviewed on: 1st October 2021

Claim

Very helpful , professional staff, claim was sorted in no time. Thank you Reviewed on: 1st October 2021

Top Draw!!

I have had a safe and sound mind knowing they are on hand when needed. Reviewed on: 1st October 2021

AVOID!

One Call is not an insurance company, they are an agent. When you try to make changes (or they have incorrectly upped your premium in our case) they charge ridiculous admin fees/cancellation charge. That is how they make extra money out of their customers. You can only use their online chat service to try and sort things out, it’s a joke. They’re flying close to the wind. Avoid, and try a more reputable company. Reviewed on: 1st October 2021

Easy and excellent service

It is so easy and straight forward. One of the easiest on line products I have used Reviewed on: 1st October 2021

Great to deal with

Great price on my car insurance, and when my windscreen was broken they made it so easy to get it sorted. Highly recommended. Reviewed on: 1st October 2021

Car insurance

They are brilliant with customer service. They are a very understanding company Reviewed on: 1st October 2021

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