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One Call Insurance: Car insurance broker reviews

4.80
Based on 24,018 reviews, last reviewed 7th Jul 2026
40700% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Wonderful One Call! All good,, efficient polite staff, providing Reviewed on: 7th July 2026
Neil Morton's avatar
Neil Morton

Latest lowest rating:

1

Value for. money Very good price. Don't increase the price for longstanding customers which normally happens. Keep the price very competitive custoner service always c... Read more Reviewed on: 6th July 2026
Grahame K's avatar
Grahame K

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (24491)

Excellent company!

5
Great insurance company for my first car, excellent customer service! Would 100% recommend to anyone:) Reviewed on: 17th September 2020

Great service

5
All who I have spoken to on the telephone have been very helpful and friendly. It appears to be no problem to explain things to me thoroughly. I appreciate that. They do their best to find the best option for customers. I have and will continue to recommend to friends and family. Reviewed on: 10th September 2020

Poor Service, No accountability, Bad Customer Experience

1
Poor Service, No accountability, Bad Customer Experience Finally I managed to get my policy cancelled by this appalling company. It cost me £39 even though the reason I cancelled was due to their extremely poor service for which there was no acceptance of responsibility whatsoever. Anyway just glad to be rid of them as my blood pressure has now returned to near normal. This is the third run in with Onecall and definitely my last. Anyway I told the representive that I would write a review for each £ they charged me for cancellation so this is number one. I'm now heading across to Google. Take my advice, stay clear Reviewed on: 4th September 2020

Very good company

5
very good company, speedy service given the current circumstances and competitive prices. Reviewed on: 3rd September 2020

Trust and honesty

5
One call have always been honest and up front with me I am 65 and could have had cheaper insurerance meany times but because of there honestly and trustworthy Ness I have stayed With them. Thank you very much one call Reviewed on: 2nd September 2020

The are reliable sources

5
The are reliable and their customer service is great Reviewed on: 1st September 2020

Service

5
Great efficient service, when I need anything . I have been a member for a number of years and now on the platimum service Reviewed on: 31st August 2020

Right hand doesn't know what left hand is doing

2
They have no idea about record keeping. There were several sessions of chasing them around and speaking to lots of people but the one which convinced me not to use them again was them demanding proof of my no claims bonus - guess who I insured with last time? Yes with them. It still took three phone calls to sort out! Reviewed on: 31st August 2020

Great service

5
Good service however they can lower the price. Reviewed on: 30th August 2020

Helpful friendly service

4
Never been sold or try to be sold anything I didn’t want or need, the advisors are all helpful friendly people, who seem to have the customers best interest at heart Reviewed on: 30th August 2020

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