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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (26959 reviews)

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4.79

Based on 26,827 reviews, last reviewed 8th Jul 2026

167600% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Happy with service why change. I have been with one call for the past few years. I have shopped around but their prices have been comparable so why change. Service outstanding. Woul... Read more Reviewed on: 8th July 2026

Latest lowest rating:

2

Overly long chat gaps. Expensive Long wait on call chat between sentences. Ridiculous price for amends on policy Reviewed on: 8th July 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (26976)

Great service

Great customer service and even better renewal quote! Reviewed on: 28th August 2018

Helpful staff - got my claim sorted out quickly.

Having phoned with my issue, the staff I dealt with were professional, efficient, and knowledgeable, they got things moving quickly for me, explaining the process, and if there was anything else I needed they would do. Reviewed on: 23rd August 2018

Super helpful and reasonably priced

All my questions were answered knowledgeably and I was really impressed with the price Reviewed on: 23rd August 2018

Amazing customer service and agents are confident in their policy terms and exclusions when I asked questions

Review of of car insuarance brought me to this company Reviewed on: 20th August 2018

Easy polite sevice

Been with one call 5 years never add any issues to choice another provider Reviewed on: 9th August 2018

Call centre staff can relate!

So many companies have call centre staff who forget their human side. One call are great because their staff can relate to issues. Reviewed on: 9th August 2018

Fantastic claims service

When I needed to make a claim I spoke to a nice gentleman who guided me through the process with professionalism and great empathy. I couldn't fault any part of the process. Reviewed on: 8th August 2018

Excellent customer service and great aftercare

Have insured with Onecall for the last 8 years. Have always received a great price and great aftercare when needing to contact them Would highly recommend Reviewed on: 7th August 2018

Great Customer Service

Fast and friendly staff. Used the live chat service to make a change to my policy and was done instantly. All the new documents were then sent to my customer portal Reviewed on: 6th August 2018

Awesome

Awesome experinance and very professional company know there stuff Reviewed on: 6th August 2018

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