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One Call Insurance: Car insurance broker reviews

4.79
Based on 27,837 reviews, last reviewed 27th Jul 2026
424900% increase in 5 star reviews
in the past 90 days
2600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good customer support Very good customer support and excellent service Reviewed on: 27th July 2026
Ian F's avatar
Ian F

Latest lowest rating:

1

In the event of a claim Happy to take your money but terrible in the event of an incident. They claim to act on ‘your’ behalf but are a 3rd party outfit that are Claim Handle... Read more Reviewed on: 21st July 2026
Jon's avatar
Jon

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (27842)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Easy to get through and talk to, very helpful over t...

5
Easy to get through and talk to, very helpful over the phone. Reviewed on: 7th July 2026

13 Years And Counting

5
Have been with One Call for 13/14 years now and find them very helpful and quick to help with any questions or queries that I have. I use the online chat and find it very easy and you get a copy of the transcript too. Reviewed on: 7th July 2026

Good easy to use website and good customer care serv...

5
Good easy to use website and good customer care service. Reviewed on: 7th July 2026

No issues been with them for many years have had no...

5
No issues been with them for many years have had no reason to claim so far Reviewed on: 7th July 2026

Always had a good experience with One Call , great p...

5
Always had a good experience with One Call , great prices & service Reviewed on: 7th July 2026

Staightforward.

5
Staightforward. Good service. Been with them for a number of years. Good package with windscreen, protected no claims. Reviewed on: 7th July 2026

Always competitive on price, easy to get hold of and...

5
Always competitive on price, easy to get hold of and talk to! Reviewed on: 7th July 2026

Customer Service that goes the extra mile.

5
Whenever I've engaged in a 'Chat' it has been with an actual person, not AI, which is reassuring and any query I may have had has been expeditiously resolved. I was slightly disappointed to learn that, this year, One Call has stopped offering insurance on a pay per mile basis, which, as someone who only drives about 5,000 miles a year, suited me perfectly. Nevertheless, the customer service they provide, along with the cover, is so good, that I was happy to renew with them anyway. Reviewed on: 7th July 2026

Change details easily

5
Have been able to contact and change things easily Reviewed on: 7th July 2026

One Call; First Class.

5
I consider One Call to be totally professional, honest, transparent and reliable. Reviewed on: 7th July 2026

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