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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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89%
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8%
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1%
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0%
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2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

great product, great service, great price

5
great product, great service, great price Reviewed on: 10th October 2025

Returning customer

5
I’ve had my car insured with one call before, it’s good to be back Reviewed on: 10th October 2025

Can't fault the top quality service provided.

5
Staff very pleasant and extremely helpful during telephone calls - so useful to have one to one conversations when help required - very understanding and never rushed when making decisions. Excellent, clear explanatory documentation. Portal easy to access. Reviewed on: 10th October 2025

Good, generally.

4
Good experience, generally, because cheap price and customer service helpful. Reviewed on: 10th October 2025

Refreshing to find an easy to deal with

5
One Call insurance came up with a good deal on my car insurance two years ago. Their customer service was also very refreshing, they explained the different options really clearly and all in all very fuss free and value for money. I've continued to renew with them and will continues moving forwards so long as their service and price match what they've offered so far. Wouldn't hesitate to recommend. Reviewed on: 10th October 2025

quick call answering With no hidden add ons for insu...

4
quick call answering With no hidden add ons for insurance Reviewed on: 10th October 2025

Comprehensive Car insurance with One Call.

5
Taking out car insurance with One Call was simple to follow online with documents available to access and print off if required. The cost of comprehensive cover is really good value too. Reviewed on: 10th October 2025

very approachable

5
I have been with One Call car insurance for quite a while now & find I can always speak to someone when I need help. Reviewed on: 10th October 2025

Well for a start my costs have gone down to reflect...

5
Well for a start my costs have gone down to reflect my older car and nil claims. This has never happened before with any other broker. The online process has been very clear- no taking money automatically - or at least the settings are configured not to do this first. Reminders have been received via email only. Not too many. No calls so clearly GDPR practice is being followed. Reviewed on: 10th October 2025

Easy to navigate.

5
Easy to navigate. Provided everything I needed to insure my car. Thank you Reviewed on: 10th October 2025

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