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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (27466 reviews)

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4.79

Based on 27,454 reviews, last reviewed 11th Jul 2026

195200% increase in 5 star reviews

in the past 90 days

2200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Price was competitive and it was so easy setting up... Price was competitive and it was so easy setting up a policy Reviewed on: 11th July 2026

Latest lowest rating:

1

It was cheaper to buy a new policy elsewhere than ju... It was cheaper to buy a new policy elsewhere than just change vehicles Reviewed on: 10th July 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27466)

Very simple.

Very simple online experience to get up and running. Haven't used customer service yet so have marked good as hopefully that's the way it is. Reviewed on: 10th October 2025

Exellance

Nothing short of brilliance . Thank you. Reviewed on: 10th October 2025

Very fast efficient & friendly service broker.

Very fast efficient & friendly service broker. Would highly recommend. Reviewed on: 10th October 2025

To be honest I haven't really had much experience ot...

To be honest I haven't really had much experience other than the annual renewal. When I have phoned to renew, I have always found them to be very helpful and always manage to get a better deal! I did however find it annoying a few years ago when I changed my car and ended up having to do this online and getting charged for the privilege!! I think it would be much more helpful to be able to speak to a person rather than doing everything - other than renewal - on line. The actual policy though is very competitive, which I guess is the most important thing. I am waiting for my renewal notice to come through shortly, so I shall see what it is this year and will no doubt phone to get a better deal! Usually well worth doing. Reviewed on: 10th October 2025

I could do with better hours of service.

I could do with better hours of service. Due to my work by the time I’m done then the lines are closed. Reviewed on: 10th October 2025

Was delighted to be able to ensure I have cover for...

Was delighted to be able to ensure I have cover for 3 years and the price is held for the duration. Reviewed on: 10th October 2025

i have found they will go extra mile to help.

i have found they will go extra mile to help. They dont rush to get you off the phone they have time to talk and discuss what you have contacted them for. Explain what your policy is. I would not change company and highly recommend them. Reviewed on: 10th October 2025

I have been with them for years.

I have been with them for years. Had excellent customer service when I needed to speak to them. Love the log in feature to the app. Always excellent value for money. Reviewed on: 10th October 2025

I like the fact that when I call I can speak to a re...

I like the fact that when I call I can speak to a representative in the Uk and I’m not sitting on the phone for a long time Reviewed on: 10th October 2025

Excellent customer service

I've only ever had to make one claim in over 30 years of driving. One conversation with Onecall and it was all sorted, a completely stress free experience at a difficult time. I've never had a preference for a car insurance broker. I do now! Reviewed on: 10th October 2025

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