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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
94% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

OneCall Car Insurance Review

5
I have had an excellent experience with OneCall Car Insurance. Last year, they offered a fantastic price-matching deal, and this year they provided an outstanding quote that made renewing my policy an easy decision. The payment process was seamless and straightforward in what is usually a stressful task was made completely hassle-free by them. Their customer service and attention to value make them a standout choice for car insurance. Highly recommended! Reviewed on: 15th August 2025

Although I have not had to claim

5
Although I have not had to claim, the experience so far has been excellent Reviewed on: 15th August 2025

I got a good price on my car insurance I had my insu...

5
I got a good price on my car insurance I had my insurance quote and phoned up and got a better deal Reviewed on: 15th August 2025

Excellent service

5
First time customer Excellent service Reviewed on: 15th August 2025

Very smooth experience

5
It took a bit of time to get through to the relevant departments the first time I called to start my claim however once the claim had started to be processed it has been very smooth. In hindsight I should have delayed starting my repair as I had booked a weekend away so had to give courtesy car back. The repairs have been done thoroughly with very good communication from the repair garage. Reviewed on: 15th August 2025

Telling the truth

5
Excellent value for money on car insurance and breakdown cover combined Reviewed on: 15th August 2025

Knowledgeable and friendly.

5
Knowledgeable and friendly. Competitive rates too. Reviewed on: 15th August 2025

Easy website to follow and first class service by st...

5
Easy website to follow and first class service by staff as and when needed Reviewed on: 15th August 2025

Transparent, easy to use, helpful and warm approach

5
Transparent, easy to use, helpful and warm approach Reviewed on: 15th August 2025

Excellent Broker

5
I have been with Onecall Insurance for a number of years and the customer service they provide is second to none whether it's st Renewal or if a claim is needed. Premiums are very competitive even against the large search engine providers. Reviewed on: 15th August 2025

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