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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

94% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Competent

They seem competent and they got my premium down this year. I can't complain. When I DID have a complaint (4 years ago) they dealt with that well. Reviewed on: 7th August 2025

Very helpful, renewing my new car insurance

Very helpful, when negotiating a renewal price, when the car insurance was due. Reviewed on: 7th August 2025

always pleasant to deal with and good value

always pleasant to deal with and good value Reviewed on: 7th August 2025

Can never get through to customer service and 'Live...

Can never get through to customer service and 'Live Chat' is an absolute joke, 10th in the queue, 12th in the queue are regular updates. Reviewed on: 7th August 2025

My policy has always gone down every year, the websi...

My policy has always gone down every year, the website it easy to navigate and I've been able to change cars easily. Reviewed on: 7th August 2025

It was a good time and price for me.

It was a good time and price for me. Reviewed on: 7th August 2025

Brilliant very helpful great company

Brilliant very helpful great company Reviewed on: 7th August 2025

Efficient and helpful agents

Very good service from excellent staff. Efficient, polite and very helpful. Advice given was very helpful providing the exact insurance cover that I required. Reviewed on: 7th August 2025

On two separate occasions I've been upgraded for lo...

On two separate occasions I've been upgraded for loyalty and a decrease in my insurance renewal Reviewed on: 7th August 2025

Just always helpful staff on the chat and very clear...

Just always helpful staff on the chat and very clear dealing with my enquiry Reviewed on: 7th August 2025

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