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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
75% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

very good service professional and prompt

5
very good service professional and prompt Reviewed on: 30th July 2025

Smiling after the experience

5
I. Was with PS1 today very helpful explaining everything and not pushy . Glad to come back to you Well done very happy customer. Reviewed on: 30th July 2025

provided good clear advice.

5
provided good clear advice. very pleased with the customer support Reviewed on: 30th July 2025

Joshua was helpful.

4
Joshua was helpful. Did his best to resolve my query. Reviewed on: 30th July 2025

I bought learner driver insurance today.

5
I bought learner driver insurance today. It was simple and the chat I had solved my problems. Reviewed on: 30th July 2025

Renewal and change of circumstances

5
Bit of a wait to get on teh chat but excellent service and resolution Thanks Reviewed on: 30th July 2025

good overall good communication and agent Holly HH2...

5
good overall good communication and agent Holly HH2 excelent Reviewed on: 30th July 2025

very helpful and friendly.

5
very helpful and friendly. quite a short wait in the queue and sorted things out very nicely. Reviewed on: 30th July 2025

Answered my query straight away.

5
Answered my query straight away. Have been with One Call for several years and easy to get things answered and dealt with Reviewed on: 30th July 2025

Online Portal assistance

5
Required help with accessing account and registering for online portal. Was done in 15 mins Reviewed on: 30th July 2025

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