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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Great insurer

5
I have had no issues that need dealing with so far. All plain sailing Reviewed on: 26th July 2025

Competitive and Easy

5
Quick and easy set up with competitive prices. Customer portal is easy to use. Reviewed on: 26th July 2025

Always helpful and really easy to contact and use fo...

5
Always helpful and really easy to contact and use for many different products Reviewed on: 26th July 2025

Good Car Insurance

5
Reasonably priced car insurance, bought online for ease. Reviewed on: 26th July 2025

Competitive quote with great cover options including...

5
Competitive quote with great cover options including breakdown cover in the price. Regular communication with news and updates and reminders is welcome and interesting without pressure to buy anything. Reviewed on: 26th July 2025

Unbeatable customer service

5
I have been insured with this company for years. Their customer service is excellent and when you call you actually get to speak with a real person.. a couple of years ago I had a car accident, the team were so helpful, sorted a curtesy car that same day and the claim was dealt with in no time at all. I even received a follow up call to make sure I was happy with every thing Reviewed on: 26th July 2025

I have been with One Call for a few years and have a...

5
I have been with One Call for a few years and have always found them very professional and helpful when contacting them. Friendly as well. Hopefully they will manage to compete with other companies and keep their prices reasonable. Reviewed on: 26th July 2025

CAR INSURANCE

5
I have always found One Call insurance very helpful. I have had my car insurance with them for the past 6 or 7 years. I don't plan on changing anything. Reviewed on: 26th July 2025

'There is only one 'One Call'.

4
I have used One Call for a few years now, I find the service both reasonable for cost and cover. Reviewed on: 26th July 2025

Renewal figure very competitive so I had no need to...

5
Renewal figure very competitive so I had no need to search for better quotes. Reviewed on: 26th July 2025

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