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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28221 reviews)

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4.78

Based on 28,219 reviews, last reviewed 13th Sep 2026

458900% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28221)

Great Service

Great service easy to use app & very friendly & helpful when you phone Reviewed on: 1st October 2025

First class service

Easy to renew, excellent customer service all assistance given when you need it Reviewed on: 1st October 2025

One Call have always been able to find a solution/pr...

One Call have always been able to find a solution/product for my needs, with telephone operators being polite, informative and extremely knowledgeable of the products they are offering. Reviewed on: 1st October 2025

Just excellent service 5*.

Just excellent service 5* I would happily recommend to family and frends Reviewed on: 1st October 2025

I have been a customer for several years and have be...

I have been a customer for several years and have been delighted. Their customer service is second to none. Call centre staff are welcoming and they give an efficient service. Reviewed on: 1st October 2025

Been with them for a longtime.

Been with them for a longtime. No problems Reviewed on: 1st October 2025

Best deal on two cars.

Best deal on two cars. Insurance and Breakdown. Reviewed on: 1st October 2025

Helpful phone staff.

Helpful phone staff. Resolved question issue quickly Reviewed on: 1st October 2025

Excellent service.

I have been with one call for a while now and I would highly recommend them. Customer Service is excellent, they are very friendly and will do everything possible to help you. Reviewed on: 1st October 2025

Breakdown Service

You need to improve the breakdown service as you have to make an insurance claim to get a breakdown person out to attend a breakdown. Reviewed on: 1st October 2025

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