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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
94% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Always helpful and giving the best quote around .

5
Always helpful and giving the best quote around . Can always contact One Call and get a personal one to one service . Reviewed on: 8th October 2024

Been with the company for 3 years find the company e...

5
Been with the company for 3 years find the company excellent and great value for money Reviewed on: 8th October 2024

no problems with One Call

5
I have had no problems with One Call and I have not had to contact them about anything Reviewed on: 8th October 2024

Customer Focus

5
The wait on the phone is acceptable at busy times of day. Perhaps too much emphasis on using a portal to make a claim. Not everybody is internet savvy there's need for a voice when you've been involved in an accident or breakdown. Reviewed on: 8th October 2024

Car insurance

5
Easy website to navigate. Good value for money Reviewed on: 8th October 2024

Pricing,ease of service and after sales

5
Pricing,ease of service and after sales Reviewed on: 8th October 2024

They helped revised my new car insurance to suit my...

5
They helped revised my new car insurance to suit my budget and the person I spoke to was very helpful and being deaf, the chat line was most helpful in my needs Reviewed on: 8th October 2024

Easy on line experience.

5
Easy on line experience. Needed to call when I changed my car and service very good. Reviewed on: 8th October 2024

Very easy to get your insurance best price I’d be qu...

5
Very easy to get your insurance best price I’d be quoted Reviewed on: 8th October 2024

I've been a customer for years and they always come...

5
I've been a customer for years and they always come with the best quote at renewal time. No point searching compare websites myself. I've had to claim once and they were efficient and responsive. Reviewed on: 8th October 2024

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