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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Top Service

The ease of seeing everything on-line, having the portal to make changes as required, get extra service for Holiday Insurance. Is without doubt perfect for me. Reviewed on: 31st July 2025

good service

easy to talk to and helpful,they answer all questions honestly. Reviewed on: 31st July 2025

I had to call your call centre to renew my nline quote.

I had to call your call centre to renew my nline quote. Your call centre staff were very professional Reviewed on: 31st July 2025

Good service , never any issues.

Good service , never any issues. Reviewed on: 31st July 2025

Great fast service sorting my home insurance

Great fast service sorting my home insurance Reviewed on: 31st July 2025

Satisfied long term customer

Been with one call a few years they've never let me down I have always been satisfied with insurance provider they recommend Reviewed on: 31st July 2025

First class broker.

Excellent communication, very clear documentation, respectful of privacy, provide first class service.. Reviewed on: 31st July 2025

Everything has been good.

Everything has been good. The only issues is that I have called to change my details and was promised it will be adjusted as requested. But, behold, it hasnt been! Reviewed on: 31st July 2025

Top notch customer service

No claims as yet which is great personally renewals no problem very competitive and any questions answered with relevant helpful advice or information especially recent renewal over an item in which category to place it plus increased value etc all sorted no quibbles. like fact can phone or online chat too very convenient. Always polite courteous and professional service. Reviewed on: 31st July 2025

JS4 Very helpful and informative

JS4 Very helpful and informative Reviewed on: 30th July 2025

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