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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

I had been insured incorrectly due to a fault on my...

5
I had been insured incorrectly due to a fault on my part filling details online and they saved me money bu insuring my home correctly and fully Reviewed on: 16th July 2025

Very competitive price and helpful staff

5
Very competitive price and helpful staff Reviewed on: 16th July 2025

Have house insurance with them and very happy with t...

5
Have house insurance with them and very happy with the cover it was quick and easy to sort and friendly staff when first taken out.This is our second year of cover. Reviewed on: 16th July 2025

Good customer service, very good value as well

5
Good customer service, very good value as well Reviewed on: 16th July 2025

Always really helpful when lever I’m needing to upda...

5
Always really helpful when lever I’m needing to update or change Reviewed on: 16th July 2025

Home contents insurance.

5
Home contents insurance.have been with one call for over 5 years now.very happy with the price and the policy covers all my needs.I have contacted them a couple of times and customer service have always resolved the issue Reviewed on: 16th July 2025

I have been with One Call for 5 years and their prem...

5
I have been with One Call for 5 years and their premiums are one of the most competitive on the market. Whenever I have called with a query they have been professional and knowledgeable. Reviewed on: 16th July 2025

One call very fair with good customer service

5
Used one call for a number of insurances car home and motor cycle. Very fair prices and good customer service when updating or next year which normally was a trail with other companies. The reps are always understanding and friendly so have stayed with them. Reviewed on: 16th July 2025

We always shop around.

5
We always shop around. Having reviewed what others might charge - simply wasn’t worth it. So we renewed. Unheard of for us. Service has been good thus far. That’s all there is to it…. Reviewed on: 16th July 2025

Easy peasy portal

5
Nice and easy in the portal everything is there for you to view Reviewed on: 16th July 2025

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