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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7084 reviews)

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4.72

Based on 7,083 reviews, last reviewed 25th Jul 2026

74400% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Claim on House Insurance. I had to claim on my house insurance due to a neighbour's boiler leaking through my kitchen ceiling. He did not have insurance. One Call were so helpf... Read more Reviewed on: 25th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7084)

Competitive prices and great communication

I’ve never had cause to contact Customer Services, hence the “neutral” rating, but I receive an email every month reminding me that my payment is due tomorrow be debited and as the premium is competitive, it have remained loyal for a few years now. Reviewed on: 26th July 2025

Agents are very knowledgeable and helpful good prices

Agents are very knowledgeable and helpful good prices Reviewed on: 26th July 2025

Easy to set up, communicate well.

Easy to set up, communicate well. Easy to access portal online and change policy if required. Communicated after starting policy which was helpful to make sure that we were covered for the correct things. Reviewed on: 26th July 2025

Helpfull service

An easy service politeness, helpful Reviewed on: 26th July 2025

one call Home insurance

one call were excellent to deal with, quick, professional & helpful to my needs Reviewed on: 25th July 2025

ONE IN A MILLION

Been with them for years and they are a fantastic company. Thank you for being there for me. Reviewed on: 25th July 2025

Excellent Service

Great value for money. Great customer service. Reviewed on: 25th July 2025

A very easy company to deal with and they had the pr...

A very easy company to deal with and they had the product we needed. Reviewed on: 25th July 2025

The company has been very good in customer services

The company has been very good in customer services Reviewed on: 25th July 2025

personable clearly spoken staff...

Very personable clearly spoken staff to help elderly mother with hearing deficit ! Well done! Reviewed on: 25th July 2025

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