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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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9%
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1%
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0%
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1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Good reliability insurance group

5
Good reliability insurance group Reviewed on: 25th September 2024

A great service with simple helpful information

5
A great service with simple helpful information Reviewed on: 25th September 2024

Great service

5
Good personal service at reasonable rates Reviewed on: 25th September 2024

ONE CALL IS THE BEST THANK YOU

5
This is my second year with ONE CALL INSURANCE.I had to make a flood claim due to electric company digging up outside my house and dug a hole in my basement then it rained hard and flooded my hole.But when i made a claim with ONE CALL they sorting it so fast.Cannot thank them for there wonderful help.I will be recommeding them to all my friends and will reinure with them in the future. Reviewed on: 25th September 2024

Proffesionalisim

5
One call agents are very helpful and patient explaining different parts of insurance and pricing. When my recent auto quote came thru a bit higber than expected one quick call to agent and got a much better reduced price. Fab company Reviewed on: 25th September 2024

Easy transaction.

5
Clear information and straightforward transaction. Good level of cover. at a reasonable price. Reviewed on: 25th September 2024

Pleased with customer advisor, gave me all the infor...

5
Pleased with customer advisor, gave me all the information I needed, however will probably go elsewhere as a lot cheaper. Reviewed on: 25th September 2024

always inform you when payment is due

5
always inform you when payment is due Reviewed on: 25th September 2024

So far I had quite a good experience.

4
So far I had quite a good experience. It was easy to set up insurance or get a quote. I didn’t have the need to raise a claim or anything but I’m not expecting any issues with that given how smoot and ok was the initial experience Reviewed on: 25th September 2024

Really try hard for best prices.

5
Really try hard for best prices. Customer Service Excellent Reviewed on: 25th September 2024

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