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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Excellent value for money, always easy to renew the...

5
Excellent value for money, always easy to renew the policy, we have been with this company for many years and will continue to give them our business. Reviewed on: 25th September 2024

Excellent service.

5
Excellent service. Easy to deal with. No unnecessary communications. Reviewed on: 25th September 2024

Very good on line experience.

5
Very good on line experience. As yet I haven't had to contact customer service, that in itself is a very good experience Reviewed on: 25th September 2024

Efficient service which meets my needs.

5
Efficient service which meets my needs. Reviewed on: 25th September 2024

i had a claim and the customer service was very effi...

5
i had a claim and the customer service was very efficient and quick. Very competitive pricing Reviewed on: 25th September 2024

Every thing good, been with them for a couple of years.

5
Every thing good, been with them for a couple of years. No complaints about them. Reviewed on: 25th September 2024

Great, easy to use platforms and useful reminders

5
I really like the email and text reminders about my payments and the online portal is really easy to use! Reviewed on: 25th September 2024

The One. that you stay with.

4
I find that they respect their customers and do not continually increase at an alarming increase untill you have to change operations to get a better deal. Reviewed on: 25th September 2024

Easy access to Portal very useful.

5
Easy access to Portal very useful. Reviewed on: 25th September 2024

One call is all it takes

5
Great service and price with polite staff that listen to your requirements Reviewed on: 25th September 2024

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